Revamp for chamber of commerce membership

Devon and Plymouth Chamber of Commerce has unveiled a ‘ground-breaking’ new membership platform.

The chamber says it is “designed to significantly increase the benefits members receive and encourage membership growth for the 200-year-old organisation”.

Launching the new membership initiative, Stuart Elford, chief Executive, said: “It has been some time since the chamber had a ‘root and branch’ review of the benefits of being a member.  Alongside our extensive research, we have discussed with members and non-members the issues facing businesses today and how they feel the chamber’s future development can support them to connect, grow and succeed.

“I am very positive about the support we can give to businesses and feel the changes we are putting in place now are a great start to building mutually beneficial relationships. The new offer, combined with our exceptional events programme and lobbying at local, regional and national level, cements our position as the premier business organisation in the South West.”

Part of the chamber’s development and growth strategy, the new membership platform is the culmination of months of market research, focus group and development work.  The work reviewed previous chamber of commerce membership benefits and recognised that” in today’s challenging business environment” and in common with many other membership organisations, the chamber needed to modernise its approach, services and support.

The new model moves away from a ‘one size fits all approach’, with fees based on the number of employees and instead gives businesses the opportunity to choose from five membership categories.

Each of the five membership categories will give access for the first time to the award-winning Quest Four Services, which are designed to give peace of mind and protection to businesses across four key areas: HR, health and safety, legal and tax advice.

From this month new members will have unlimited access to expert advice and support in these areas via one telephone number and a dedicated website providing 750 free downloadable template documents, backed up with Legal Expenses Insurance for up to £1m cover and £100,000 per claim, no excess.

The chamber has abolished joining fees and is also offering a 15 per cent discount on annual membership fees.

The entry-level category (Essential) costs £250 plus VAT per year.

Full details o the five new membership categories can be found on

About Author