Heartwarming thank you notes left for waste collection crews in Exeter

Messages of thanks left for waste collection crews in Exeter have been gathering momentum as the workers have carried on with their rounds amid the pandemic.

Exeter City Council has thanked the public for showing its support of the crews, saying the messages have made a difference to workers coping with collections during lockdown.

Every note thank you note received has been taken back to the depot and displayed as a keepsake for the crews.

Residents throughout the city have left notes of thanks in windows and on bins, have been waving and clapping as crews collect their rubbish, and posted ‘wonderful’ messages of support on social media.

Crews have also received Easter eggs, left out for them by grateful residents.


The thank you notes have been displayed back at the depot.
Photo: Exeter City Council.

An Exeter City Council spokesperson thanked Exeter residents for their kindness and support to its crews as they have carried on their rounds.

“It’s really making a difference during this extremely challenging period for them,” the spokesperson said.

“We’ve had some wonderful comments and messages on social media; people have been waving and clapping as the crews have passed; residents have been shouting their thanks from windows and leaving notes on their bins.”

Refuse and recycling crews are considered essential workers by the government because of the crucial role they play, said Exeter City Council.

All its workers in Exeter follow strict safety guidance issued by the government. Crews have protective gloves, wash hands regularly and wipe down truck door handles and steering wheels.

Simon Hill, Exeter City Council’s cleansing and fleet manager, said: “I think the public really do appreciate the effort that’s gone into keeping this service going. Our bins crews are doing a very good job of maintaining the scheduled services.”

He added: “Because of the nature of the job it’s not possible to keep crew members two metres apart when they are in the trucks but we are taking a number of measures to minimise risk, including keeping same crew members together where possible, and wiping down surfaces.”

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