Honiton helpline goes live to keep town safe and informed amid coronavirus pandemic

A coronavirus helpline has gone live in Honiton offering an advice, shopping, food and prescription service.

Trained volunteers have teamed up with organisations and groups to help keep the town safe and informed during the pandemic.

Alongside the Honiton coronavirus information line is a shopping and cooked meal delivery service, aimed at the vulnerable, and help for those needing prescriptions collected.

The town is also setting up a network of volunteers who can check on neighbours, collect shopping, or become on-the-phone befrienders.

The neighbourhood support system will be built upon in the coming weeks as the situation develops, organisers said.

Further services expected include food provision for children.

Information leaflets with key telephone numbers are being delivered to every home in Honiton.

Trip, Honiton’s community transport service, is the central point to register as a volunteer. The charity will also coordinate shopping and meal deliveries for those in need.

Heather Penwarden, chairman of Honiton Hospital and Community League of Friends, said: “We hope that everyone will feel a bit more reassured by this new level of support as we do not want anyone to feel alone and isolated no matter what age you are, or life circumstance.”

She added: “Numerous key groups and organisations have come together to offer a network of community support and guidance through these challenging times of the coronavirus.

“A huge amount of work has been done by many individuals over the past few days to bring together an emergency plan.
“This work in ongoing and the plan will be built upon as the situation develops and unfolds.”

The Honiton Coronavirus advice line went live on Monday morning (March 23).

Trained volunteers can listen to concerns and signpost people to help, but do not give medical advice.

Heather said: “We will remain working together across the organisations to keep our community informed, advised and hopefully safe.”

  • Honiton Coronavirus Information Line – 01404 384050.
    Run by volunteers, Monday to Friday,10am to 4pm.The aim is to give out information on local services that are operating and to signpost to organisations offering help and support.
  • Shopping and cooked meal delivery for the vulnerable or other requests for help – 01404 46529
    Monday to Friday, 9am to 5pm. Meals cooked at St Michaels and delivered by TRIP.
  • Sign up to volunteer – also through TRIP 01404 46529 or register online here
    The aim is to build a network of trusted volunteers to fulfil specific tasks such as telephone befriending, checking on neighbours, collecting shopping and much more as individuals in need are identified.
  • Prescription delivery for those who have nobody else to help –
    Devon Freewheelers 0300 800 0109
  • Foodbank enquiries – 01404 43800

Regular updates can also be found on the TRIP Facebook page facebook.com/triphoniton and on the Honiton Health Matters Facebook and Twitter platforms, which can be found at honitonhealthmatters.org.uk

  • Email enquiries to Coronavirusupdates@tripcta.org

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